Pre-order: 30 Years Outside the Box
Shipping Issues
We are looking into the shipping to Finland and Taiwan and will let you know when the issue has been corrected. Please continue to check back.
Thank you for your interest in Yo-Yo Ma: 30 Years Outside the Box.
Please note that orders that are shipped to countries outside of the U.S. may be subject to import and other taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be required to pay such amounts, which are generally levied once a shipment reaches the destination country.
The purchaser or the recipient will be the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it may cause delays beyond our original delivery estimates.



Comments (2)
Hello,
Frustration here also. I'm not able to order the box to Finland. Tried to call the customer service but it was closed so I sent an email to them. I'm just worried that before they solve this one out all the boxes are sold.
edit:
Customer service told that they are able to deliver only countries which appear on the country selection list.
edit2:
So the issue is under investigation. Great!
Hi everyone, can anyone help me!!
I am not able to order- I am ordering it to be sent to Taiwan but it says "Invalid Ship Via"
?????
Frustrated